Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you contact us through our website, request our services, or communicate with us. This may include your name, email address, phone number, and information about your child's educational needs.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your comments, questions, and requests
  • Communicate with you about our services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist us in operating our website

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Children's Privacy

As a special education advocacy provider, we may work with and collect personal information from or about students between the ages of 3 and 22, including those under the age of 13. Any such information is collected solely for the purpose of providing advocacy and consulting services, and is treated as strictly confidential.

We do not share personal information of minors with third parties unless expressly authorized in writing by a parent or legal guardian, or as required by law (such as in compliance with court orders or legal processes). We are committed to protecting the privacy of all children we serve and adhere to applicable federal and state privacy laws, including the Children's Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA), where applicable.

If you believe we have collected information inappropriately or without proper consent, please contact us immediately so we can address the issue.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your personal information

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@theiepcoach.com

Phone: (512) 865-1937